Quality & Healthcare Management

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Program Overview:

  Quality and Healthcare become one of basics terms for any organization especially medical organizations. Quality rates define how much this organization can gain customer trust and introduces professional services with quality meets patients' satisfaction.

    In any medical organization quality high rate guarantee the suitable and good choice for everything starting from workers, nurses' team, and Doctors teams to medical equipment used and its serialization.

   Quality Management and healthcare Program from TREE introduces to you all quality and healthcare concepts, standards should be applied and safety precautions for both patients and workers, and more..

Who Should Attend:

    All medical field workers who is their work directly connected to patients as doctors and nurses or who works in sterilization and medical wastes tools.

Program Learning Outcome:

By the end of this program, trainees will be able to:

  • Recognize the quality criteria should be exit in a medical organization.
  • Setting the safety precautions.
  • Applying infection control precautions and supervise the way it is applied.
  • Develop staff performance according to quality needs.

Program Outline:

  • Healthcare Quality Concept.
  • Strategic Leadership.
  • Quality Function Management.
  • Patient safety
  • Performance Improvement Process
  • Performance Improvement Tools.
  • People Management.
  • Standers, Survey and Accreditation.
  • Information Management.
  • Statistics.

Program Duration:

  • Hours: 64 hrs.
  • Lectures: 16 lecs. , 1 lec./ week.
  • Lecture Duration: 4 hrs.
  • Practical: 4 lectures in a Hospital or medical center.


DR. Islam Gouda

  • Quality directorate coordinator – Alexandria University Hospitals from 07 / 2009 till now.
  • Diploma degree in Biostatistics & Research 2006-2007 Alexandria University – High Institute of Public Health.
  • Diploma of NCD (Neuro Conditioning Dynamics) 2008 Canadian Center for Human Development & Eshrakat Center for Human Development.
  • TOT (Training of Trainers) professional certificate at 2008.


  1. Certificate by the program curriculum and practical training from the hospital where the training takes place and signed from the program instructor.
  2. TREE Certificate by program curriculum signed from the program instructor.
  3. Attendance certificate from TREE.


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